Refund policy

Return Policy

1. Eligibility for Returns

Returns are accepted within 14 days of delivery for unopened and undamaged products. Consumable products like masale, chutneys, and pickles are not eligible for return once opened.

2. Process for Returns

To initiate a return, contact us at support@tusharmasale.com or call +9195454 41099. Once approved, ship the item back to the provided address.

3. Refunds

Refunds are processed within 7-10 business days after we receive the returned product in its original condition. Refunds will be made to the original payment method.

4. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery for a replacement or refund.

5. Non-Returnable Items

Products marked as non-returnable or items purchased during clearance sales are not eligible for return.

6. Exchange Policy

We do not offer direct exchanges. You can return your item for a refund and place a new order.

This template is designed to cover the main legal aspects, but it is recommended to have a legal professional review it to ensure full compliance with Indian laws and regulations.